No One-Size-Fits-All in Member Engagement

No One-Size-Fits-All in Member Engagement

Health plans have spent years trying to improve member engagement, but many are still relying on the same basic approach across their entire population. More outreach. More channels. More touchpoints. The problem is not just that engagement often stops after the first...
Trending NOW: HIMSS26 with Lauren Barca

Trending NOW: HIMSS26 with Lauren Barca

On this episode host Shahid Shah recorded live in the HIMSS26 studio. Hear his conversations with Lauren Barca, MHA, RN, BSN, VP of Quality of 86Borders. Healthcare NOW Radio Podcast Network · Trending NOW: HIMSS26 with Lauren Barca and Michael Meucci Listen to the...
HIMSS 2026 Recap: AI Is Advancing, Human Connection Still Wins.

HIMSS 2026 Recap: AI Is Advancing, Human Connection Still Wins.

We went to HIMSS this year and saw what everyone else saw – AI is everywhere. It is no longer a future idea, as people are using it now. You can see that companies are starting to figure out where it actually works and where it does not. That felt like real progress...
Fostering Meaningful Health Plan Engagement with Dan McDonald

Fostering Meaningful Health Plan Engagement with Dan McDonald

From HIMSS in Las Vegas, Michael chats with Dan McDonald, Co-Founder and CEO of 86Borders. Together, they discuss the impetus for starting 86Borders, what actually drives meaningful engagement with health plans, why members often struggle to connect with health plans,...