Why DSF-E Requires More Than Screening

Why DSF-E Requires More Than Screening

By Lauren Barca, MHA, RN, BSN, VP of Quality of 86Borders Depression Screening and Follow-Up (DSF-E) is often viewed as a quality measure centered on screening. But for health plans, the bigger challenge is what happens after a member screens positive. The National...
What If Members Aren’t Hard to Reach?

What If Members Aren’t Hard to Reach?

After participating in our recent AHIP26 session, one thought has stayed with me: Maybe we’ve been asking the wrong question. I’ve spent years working with members who are often labeled “hard-to-reach,” and the more I think about the phrase, the less comfortable...
AHIP26 Recap: Less “What If?” and More “How?”

AHIP26 Recap: Less “What If?” and More “How?”

After a few years of talking about what healthcare could do, AHIP26 felt more grounded in what organizations are actually trying to get done. Walking the aisles, I kept hearing variations of the same question: “Okay, but how do we actually make this work?” The annual...